Who is this guide for?
USAHS Faculty and Staff
What does this guide help with?
This guide will cover:
- What messages are
- Messages on the main navigation page
- Messages inside a course
- Sending a Message
What are messages?
Messages are a useful way to keep in contact with your students and make their educational experience more personalized. There are also access points all over Ultra for you to directly act upon information by sending messages to students. For example, you can message a student directly from an assessment’s Student Activity page if they submitted the assessment late.
Messages on the main navigation page
As an instructor, you can quickly send messages to all students about important deadlines and schedule changes right from the Ultra navigation page.
Accessing the messages page from the main navigation will bring you to a listing of all courses where you can send an receive messages. This includes both Original and Ultra courses.
Courses with a message will have a notification appear to the right of the course title:
If you click on the notification, you will be brought directly into the course where the message is present:
From this page, you can also initiate a message by clicking on New Message:
Managing Messages Inside a Course
In a course, select the Messages page. The number of unread messages that you have is indicated within a red circle. All your course messages and responses are on the Messages page. You can easily review the entire list and open a message to read all the responses.
Your unread messages appear first in the list and have a red circle next to the sender's name. Each message displays the profile picture of the sender. Under the sender's name, you can view how many participants are included or if the message is for the whole class.
Below are letters that correspond with the illustration above.
A. Send a message - Select the New Message button to send a message. Send to one person, multiple people, group, or the entire class.
B. Select how many messages per page - If you have many messages, you can increase how many messages display on one page.
C. Delete a message - Use the Delete button to delete a message. If more responses come in, you'll get them. You can't edit or delete individual responses in a message.
D. Navigate to another message - Messages open in a panel with all the responses. Use the View Previous Messages and Next Message buttons at the top to view the previous or next message in the list.
E. Add more people - When you create or respond to a message, select the Add Participants button to add additional people unless the message was sent to the entire class. The original recipients see a note in the next message that you added new people or the whole class. The new recipients see the message from the point they were added.
F. Follow a conversation - Messages are threaded. When you select anywhere within a message, the panel for that message displays every sent and received message within that conversation. On your course's Messages page, the most recent message in a thread is what's displayed. Your own messages are indicated with a (You) that appears by your name.
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